Please review the specific description for any item you're interested in for its exact leather details. We use premium, full-grain, veg-tanned Italian leather for all products except mousepads/desk pads*. Each piece of leather is unique and may exhibit a somewhat different "pattern" or texture, markings such as slight scratches or creases, and/or minor variations in color. (Color may also vary in-person from what you see on your screen.) These items are finished with a satin resin and most have burnished edges. (You can review any shop item's description and photographs for additional details.) *Our mousepads & desk pads are made from premium, full-grain, veg-tanned English bridle leather. Bridle leather is highly durable and has a rich color. (It is water-resistant but not waterproof.) The edges are burnished for a smooth feel. If placed on a glass or other particularly slick surface, it may slide around, so you might find using a non-slip mat underneath to be necessary. Each piece of leather is unique and may have markings such as slight scratches and/or minor variations in color. (Color may also vary in-person from what you see on your screen.) You're always welcome to reach out via our Contact page with any questions about our products and materials!

The process we use to shape our leather catchalls is called wet forming. After wetting the piece of leather, it is shaped by hand. (Because of this, there may be slight variations in the final shape.) As the leather dries, it stiffens to a firmer texture -- with only slight flexibility -- and then maintains the desired shape. We personally prefer this method for its "cleaner" look and more sturdy feel to the leather.

First, navigate back to view the handwriting catchall, bookmark, or wallet in the Leather Shop. In the written descriptions for these items, we have included instructions on how to submit the handwriting. One of the photographs for each of these items also includes the instructions. For bookmarks and wallets though, we will be sending you a template shortly after receiving your order. If you still need assistance, just drop us a message via the form on our Contact page and we'll help you work it out!

Possibly! Drop us a line via the form on our Contact page and we'd be happy to discuss your vision to see if we can make it a reality.

Yes, we can arrange custom listings for larger quantity / bulk orders! For an order of 10 or more, we do offer a discount -- the amount of which will vary depending on the specifics of your order. Also, please note our turnaround time may be longer than our usual 3-5 business days. You may use the Contact page to inquire further, so we can discuss your needs/wants and provide you quotes for pricing and turnaround time frame.

To reduce waste, we do not include invoices in our packages.

Sure! Include a note at checkout or send us a message through our Contact page (referencing your order number) and let us know what you'd like it to say. We will handwrite your message on a notecard and include it in the package shipping to your gift recipient!

Unfortunately, we do not currently offer gift wrap. However, we can add a handwritten gift message to your package. Please just include a note to us at checkout with your desired gift message. Additional packaging details are noted below for each type of leather good we offer. (NOTE: If multiple types of items are purchased - e.g.: catchall, luggage tag, bookmark - packaging will be combined and may differ slightly.) CATCHALLS / RING DISHES We wrap these items in white tissue paper, affix a logo sticker to seal the tissue, then insert them into a shipping box padded with brown packing paper along with a complimentary sample of leather conditioner with instructions. BOOKMARKS Bookmarks are packaged inside a clear plastic bag with a white backing board to protect against bending during shipping. A business card is inserted into the bag before sealing, then the package ships in a padded envelope. NOTE: If multiple bookmarks are ordered, these are not individually packaged. They are combined into one clear bag with one backing board. If you need individual packaging for each bookmark, you will need to include a note at checkout requesting it. LUGGAGE TAGS / STOCKING TAGS / KEYCHAINS These items are wrapped in tissue paper, then placed inside a small cotton drawstring bag with a business card, and packaged in a padded envelope. NOTE: If multiple of these items are ordered, these are not individually packaged. They are combined into one cotton drawstring bag. If you need individual packaging for each piece, you will need to include a note at checkout requesting it. WALLETS These items are wrapped in tissue paper, then placed inside a small cotton drawstring bag with a business card, and packaged in a shipping box padded with brown packing paper. EARRINGS Earrings are attached to kraft card backings, then packaged in a kraft gift box (with cotton padding). We affix a logo sticker to the top and tie the box with black string. This and a business card are placed in a shipping box padded with brown packing paper. MOUSEPADS Mousepads are packaged inside a clear plastic bag with a white backing board to protect against bending during shipping. A business card is inserted into the bag before sealing, then they are packaged in a shipping box padded with brown packing paper. DESK PADS Packaging for desk pads is customized based on the size of the product. We sandwich desk pads between multiple layers of custom-cut cardboard to protect against damage during shipping. If you have further questions regarding packaging, please reach out via our Contact page.

We currently only ship to the United States (including Alaska & Hawaii) and Puerto Rico. (Apologies to our international shoppers!)

Orders over $35 ship free via USPS Ground Advantage. Your shopping cart will automatically reflect this once it contains $35+ of product. We also offer the option to pay for a shipping upgrade to either USPS Priority Mail and USPS Priority Mail Express.

Most leather orders ship within 3-5 business days. (The exception to this is items with engraved handwriting. Those products ship within 3-5 business days after submission of the handwriting samples.) Tracking information will be provided via email at time of shipment, so you can monitor your package's status and estimated delivery date. NOTE: We encourage buyers to select a USPS Priority Mail or USPS Priority Mail Express upgrade prior to checkout in order to have insurance coverage and/or a delivery date "guarantee" if receipt of the package is time-sensitive. Selecting a shipping upgrade to USPS Priority Mail should result in a (non-guaranteed) 1-4 day delivery (excluding holidays and Sundays) or USPS Priority Mail Express should result in a USPS-guaranteed* 1-2 day delivery date, even on most holidays. Please keep in mind that busy seasons (holidays especially) and weather can affect the delivery time frame of any package, regardless of the carrier. *If you upgrade to USPS Priority Mail Express and your package does not arrive within the designated time frame, please contact us so we can assist you with obtaining a partial refund of your additional postage. We cannot guarantee delivery dates, and USPS only guarantees delivery dates for USPS Priority Mail Express packages. If USPS does not deliver it on time, they should refund a portion of your postage.

If it has been six or more business days since you placed your order, you should have received an email with the tracking information for your package. This is the best way to check its location and status, as we will have no further details beyond what the tracking record will show. If the tracking details state your package is still on its way but seems to be delayed, we (unfortunately) cannot do anything about the issue. We encourage buyers to select a USPS Priority Mail or USPS Priority Mail Express upgrade prior to checkout if receipt of the package is time-sensitive. (However, these upgrades do not fully guarantee delivery timing.) If the tracking details state your package was delivered but you cannot locate it in your mailbox and/or on your property, we (unfortunately) cannot do anything about the issue. Your best bet would be to speak with your mail carrier or to contact the post office directly to inquire whether they have any recollection or record of where it may be. You are responsible to confirm accuracy of the shipping address (and its ability to receive packages via USPS). Verifying your address prior to checkout will help eliminate risk of a mis-delivery. If a package is returned to us by USPS due to an incorrect address or other inability to deliver as intended, we will contact you to discuss the issue. It may be necessary for you to remit payment for additional postage to re-ship the item. ​ Karl Von Artistry is not responsible for packages mis-delivered, lost, or damaged by USPS or any other carrier.

Naturally, we strive to be accurate with every single order but mistakes sometimes happen. Please contact us promptly (via our Contact page) if you receive an item that does not match your order specifications, so we can discuss resolution.

If you receive a damaged item, please reach out via our Contact page or email and provide details about the situation, along with reference photos of the shipping package and/or product. We will do our best to assist you in a resolving the matter to your satisfaction.

Custom or personalized leather items cannot be returned unless they are found to have been created incorrectly per the specifications of the order placed by buyer. (Karl Von Artistry will require a photograph of any such inaccuracy be provided via email before processing a replacement.) ​ Leather items that are not custom or personalized may be returned if buyer first contacts Karl Von Artistry within 14 days of delivery and subsequently returns the order within 30 days of delivery. Buyer is responsible for the return shipping cost and proper packaging of the item(s). If an item is returned in poor condition or damaged condition and cannot be resold for full price, the amount of any refund will be adjusted accordingly. Reach out via our Contact page to inquire further.

Please reach out via the Contact page within 24 hours to request modification of your order. Modification requests outside this time frame may require an additional fee, depending on how far along in the creation process we have gotten on your order.

Cancelation requests must be submitted via our Contact page within 24 hours of order being placed. Any cancelation request made outside this time frame may only receive a partial refund, depending on how far along in the creation process we have gotten on your order.

A discount may be available on larger quantity orders. Feel free to reach out via our Contact page to discuss this option. We occasionally will offer general discounts / sale pricing as well. These will be reflected directly in the shop and on our Instagram account (@karlvonartistry), so be sure to follow us there for notification!

You can reach out to us through the form on our Contact page and we'll reply ASAP!